FAQ
When will my order arrive?
You can expect your order to arrive depending on the estimated delivery date, which is shown for each item during checkout. Once your order and shipment has been issued, you will receive an email notifying you about your shipment. Your items may arrive sooner than the estimated delivery date. Please note that delivery dates are only an estimate and are not guaranteed.
By which carrier will my order be shipped?
Canadian orders- via Canada Post
US orders- via Canada Post USA parcel
International orders- via Canada Post International
How long does it take for my order to be processed?
The time for order processing may vary depending on the type of shipping method selected.
How long will it take for my order to be delivered?
Items purchased on our website may be processed for about 2-3 days. Once the order has been processed, the number of days it takes to deliver to you is dependent on the shipping method selected.
If i am dissatisfied with my item, can I make a return/refund?
We are glad to accept any returned items within the following conditions:
1. Within 30 days
2. In good condition
3. Unwashed
4. Not altered